MaimHaim Bible Refund Policy

This Refund Policy applies to intangible digital content (one-time app licenses, add-ons, and bundle products) provided by MaimHaim Bible. Withdrawal and refund criteria comply with the Act on Consumer Protection in Electronic Commerce and other applicable laws.

1. Service Type and Provision Timing

• Service type: Intangible digital content
• Service provision start: Upon granting account permissions immediately after payment completion
• Maximum service period: Up to 12 months from the date of payment

2. Eligibility for Withdrawal and Refund

• Refund requests may be made when there are legally valid grounds for withdrawal under applicable law.
• In cases of significant defects or service failures preventing normal use, refunds or compensation may be provided after internal review.
• Refunds will be processed for confirmed payment errors, such as duplicate charges.

3. Withdrawal Restrictions

• Once digital content delivery has commenced (e.g., permissions granted, download, or streaming initiated), withdrawal may be restricted under applicable law.
• Refunds may be restricted when service unavailability is due to the user's own fault.

4. How to Request a Refund

• Email: ops@maimhaim.space
• Phone: 070-8080-1521
• Please provide order identification information (purchase account, payment date, payment amount) when making an inquiry.

5. Refund Processing Time

• After refund approval, processing is completed within several business days depending on the payment method and card company policies.
• In case of processing delays, separate notification will be provided.

6. Policy Changes

This Refund Policy may be revised when changes in applicable laws or service policies occur. Changes will be announced through the homepage or relevant pages.